Frequently Asked Questions

Choose the service you need from our services catalogue, create a free account, and complete the short eligibility form. Our team reviews it and reaches out within one business day.

Yes, an account is required so we can securely store your documents, track your application status, and keep a record of communication for your project.

Yes. Many projects need several approvals in parallel — our dashboard lets you track each application independently under one account.

That's common. Our team will guide you on how to obtain or regularize missing documents, and can begin preliminary application preparation while you arrange the rest.

Yes — every service page includes downloadable sample formats for documents like architect certificates and structural stability certificates, wherever applicable.

All documents are stored in an encrypted document vault with role-based access, so only authorized team members working on your file can view them.

Timelines vary by service and department — each service page lists an estimated timeline range based on our track record with that department.

Government charges are statutory fees paid directly to the concerned department. Our service charges cover our liaison, documentation and follow-up work, and are always shared upfront in writing.

Yes — every engagement starts with a free consultation where we assess your project and give you a clear roadmap and cost estimate.

Yes. Your dashboard shows a live progress tracker for every application, from document verification through to final approval.

Every project is assigned a dedicated liaison manager who is your single point of contact, reachable through your dashboard's messages or support tickets.

We handle department clarifications directly and only reach out to you if additional information or documents are genuinely required from your side.